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Home-Blog / News-BlackBerry-HowTo Fix: HTTP Error 400: Bad Request

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Written by Bastian W.
Thursday, 25 February 2010 00:00

If you try open a website (for example m.google.com) on your BlackBerry device you will see the following error:

HTTP Error 400: Bad Request

The server could not understand the page request, or they could not process any other reason. Load a different page.

If you press on details you see:

Connection refused

m.google.com:80

If this happen for more then one user go to your BlackBerry (BES) Server and check if the Proxy config if it is valid.

A possible problem might be: You configured the MDS to use a config.pac file. But if you try to open the config.pac via webbrowser your proxy server said:

Forbidden

You don't have permission to access /config.pac on this server.

In that case you need to check the proxy config and restore that file!

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Comments (3)

Good Read
I had a similar issue with one user. I will try this to see if it works. Great site!
Adam,April 16, 2010
...
Hi,
Do you mean we need to restore the Pac file? How do we do it on BES server? Just clearing the cache?
Syrus,June 21, 2010
...
@Syrus

the .pac file isn´t part of the BES server. Its part of your proxy server. Please check if this file exist on your proxy and if it doesn´t then you need to restory it. Clearing the cache on the BES server will not bring back the .pac file...
Bastian Wieczorek,June 21, 2010

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